Seen red dust? Report it.
Every report adds to the record that holds the authorities and polluters accountable. It takes about two minutes on WhatsApp, in English, Afrikaans or isiXhosa, and there is no limit on how many reports you can make.
On a computer? Scan this with your phone’s camera to open the WhatsApp line.
How it works
Open the line
Tap the button or scan the QR code. The RDAG WhatsApp line opens with the word “Complaint” ready to send.
Answer six short questions
A guided process asks what you saw, where and when, in English, Afrikaans or isiXhosa.
Add photos or video
A dated photo of dust on your home, car or business is the strongest evidence you can give.
We log it and pass it on
Your complaint goes to the relevant authorities and into RDAG’s central record of dust incidents.
What to report
- Dust emitted by operations
- Dust damage on buildings
- Contaminated water
- Impact on business operations
- Health concerns
- Environmental observations
Report every time you see it. Patterns, timelines and severity only show up when residents report consistently.
Hold the licensing authority accountable
Complete this form and we will submit your request to the West Coast District Municipality for an official inspection.
This inspection allows authorities to witness first-hand the impact of dust pollution on local communities — including its effects on daily life, property, fauna, flora, and businesses.
Complete this form and we will submit your request to the West Coast District Municipality for an official inspection.
This inspection allows authorities to witness first-hand the impact of dust pollution on local communities — including its effects on daily life, property, fauna, flora, and businesses.
Your details are used only to submit your inspection request to the West Coast District Municipality and to follow up with you. Read our privacy policy.