Privacy Policy
Last updated: 13 October 2026
The Red Dust Action Group NPC (RDAG) respects your privacy. This policy explains what personal information we collect, why, and how we look after it, in line with the Protection of Personal Information Act (POPIA).
Who we are
Red Dust Action Group NPC, registration number 2024/749624/08, NPO number 320-913, 48 Gracillaria Crescent, Saldanha, 7395. Our Information Officer is registered with the Information Regulator. For any privacy question or request, email ceo@rdag.org.za.
What we collect and why
- Membership applications: your name, contact details, area, how you are affected, how you would like to be involved and your survey answers. We use these to manage your membership, to build a picture of the interested and affected parties we represent and, if you agree, to contact you about RDAG’s work.
- Inspection requests: your name, email address, phone number, complaint and the address to be inspected. We use these to submit your request to the West Coast District Municipality and to follow up with you.
- Email updates: your name and email address, to send you RDAG news. You can unsubscribe at any time.
- WhatsApp complaints: the details and photos you send through our complaints line are recorded, passed to the relevant authorities and kept in RDAG’s central record of dust incidents.
- Donations: payments are processed by SnapScan and Yoco. RDAG does not see or store your card details.
Who we share it with
Your information is seen only by RDAG’s management committee and the people who handle it for us, such as our website host. Complaints and inspection requests are shared with the relevant authorities, which is their purpose. We never sell your information.
How we look after it
Information submitted on this website is stored on RDAG’s website hosting in South Africa. We keep it for as long as you are a member, or for as long as it is needed for the purpose you gave it for, and then delete it.
Your rights
You may ask to see the information we hold about you, have it corrected or deleted, or object to how we use it. Email ceo@rdag.org.za. If you are not satisfied with our response, you may complain to the Information Regulator at inforeg.org.za.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.